shipping policy

Thank you for shopping with Vinella.online! This Shipping Policy outlines how we process and deliver orders placed on our website.

All orders are processed within [4-5 Working days ] (excluding weekends and holidays) after receiving payment confirmation.
If there are delays due to high order volumes or other unforeseen circumstances, we will notify you via email.

We offer the following shipping options:

Standard Shipping: Estimated delivery time is [4-5 Business days].
Express Shipping (if available): Estimated delivery time is [8-10 Delivery days ].

Delivery times may vary depending on your location and external factors beyond our control, such as courier delays or customs processing.

Shipping costs are calculated at checkout based on your location and the selected shipping method.
Free shipping may be offered for orders over 1500/-PKR , if applicable.

We offer international shipping to select countries. Please note:

Customers are responsible for any customs duties, taxes, or fees imposed by their country.
International shipping times vary based on destination and customs clearance.

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment status.

If your order is lost, damaged, or delayed, please contact us at Vinella.pk@gmail.com for assistance.

Lost Packages: We will work with the shipping carrier to resolve the issue and may offer a replacement at our discretion.
Incorrect Address: We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you have any questions or concerns about shipping, please reach out to us:
Vinella.online
Email: Vinella.pk@gmail.com